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Frequently Asked Questions
Frequently Asked Questions
What kind of support do you offer?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.
Why did I only receive part of my order?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.
What do I do if my order is damaged?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.
Can I expedite my shipping?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.
Can I exchange my order?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.
My discount code is not working,what do I do?
Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7,so you can get in contact with us at anytime.
If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card,or have any general question we will be glad to hear from you.